Frequently Asked Questions About SecureGive
SecureGive is an all-in-one donation management platform designed specifically for churches. From mobile giving to powerful admin tools, we make it easy for your congregation to give—and even easier for your team to manage and track those gifts.
SecureGive combines every major giving method—text, app, online, kiosk, and more—into one seamless system. Our platform is built for churches, supported by real people, and backed by over 20 years of ministry-minded innovation. It’s everything you need to grow generosity without the guesswork.
Security is at the core of our platform. SecureGive is PCI Level 1 compliant, uses top-tier encryption, and is hosted on AWS for reliable, uninterrupted service — even during peak giving times.
SecureGive offers affordable pricing plans tailored to the needs of churches of all sizes, whether you’re just getting started or managing multiple campuses. While some platforms promote “free” plans, they often come with limited features or high processing rates. SecureGive keeps effective processing rates under 2% for most churches. That means more of your donors’ generosity goes directly to ministry.
SecureGive integrates seamlessly with leading ChMS platforms — including Planning Center, Rock RMS, Church Community Builder, Salesforce, TouchPoint, Ministry Platform, and Fellowship One. For platforms not on the list, SecureGive also offers an open API for custom configurations. Syncing donation data is fast, accurate, and eliminates manual entry.
The SecureGive analytics dashboard provides real-time visibility into giving trends, donor behavior, and recurring gifts. DonorIQ monitors individual giving behavior and identifies lapsed givers so your team can follow up at the right time. A Weekly Summary Email delivers key metrics every Monday morning, and all reports are export-ready and easy to customize.
Yes. Churches can manage all donation types—including digital, check, and cash—within the SecureGive platform. Tools like Check Scanning and Cash Gift Entry help ensure complete and accurate records.
SecureGive supports all major payment methods, including credit and debit cards, ACH bank transfers, stock, crypto, and digital wallets such as Apple Pay and Google Pay. These options are fully integrated for a seamless and secure giving experience.
SecureGive uses Ministry-Minded Processing to keep fees as low as possible.
Rates vary by payment method. The full breakdown online transactions are:
• Debit - 1.75% + 30¢
• Credit - 2.5% + 30¢
• ACH/echeck - $1.50 per transaction
The rates for in-person (Giving Kiosk) transactions are:
• Debit - 1.5% + 30¢
• Credit - 2% + 30¢
• Pin Debit - 1% + 30¢
Most churches see an effective blended rate of 2% or less — which typically saves thousands of dollars per year compared to other giving platforms.
Yes. Churches can fully brand the giving experience using their own logo, colors, design elements, and customizable language. This helps donors feel confident and reinforces trust by maintaining a consistent visual identity.
Yes. SecureGive provides Sunday and after-hours support from experienced team members who understand the needs of church operations. Help is always just a call or email away.
Yes. SecureGive’s flexible, tiered plans allow churches to select the giving methods that best suit their needs.
Yes. SecureGive provides a fully customizable church app that helps extend engagement beyond Sunday. Churches can start from a template and personalize the app with their branding and include features like giving, sermon media, event registration, and more—or build a custom app from scratch. Either way, no coding is required. A custom app creates a unified experience that keeps the congregation connected throughout the week.
Donors can give in the way that works best for them—online, through the SecureGive mobile app, via text message, at a giving kiosk, or even through non-cash options like stock or crypto. Every method is designed to be fast, secure, and intuitive.
By default, no account is required for one-time gifts. However, SecureGive enables your organization to set whether or not you want to allow giving without an account. Creating an account allows donors to set up recurring giving, view their donation history, and manage personal information with ease.
Yes. SecureGive allows donors to choose a giving frequency that fits their preferences—weekly, every two weeks, monthly, twice a month, or quarterly—to support consistent generosity.
Yes. Churches can make recurring giving the default option in the donation flow. This encourages consistent generosity while keeping the giving experience simple and familiar for donors.
Absolutely. SecureGive enables donors to select multiple categories or funds and complete their giving in a single, streamlined transaction. Donors can even set up recurring gifts to multiple funds in a single transaction.
Yes. Donors have the option to cover processing fees, ensuring that more of their gift goes directly toward the church’s mission and ministry.
How long does it take to transition fully to SecureGive? Will there be a disruption period in giving?
Yes. SecureGive can import your giving data from any platform. This ensures donor records are preserved and your reporting remains complete. The team works closely with your church during the transition to verify data accuracy and maintain a smooth handoff.
Most churches are set up and ready to accept donations within two business days. Unlike platforms that advertise same-day setup but charge over 3% in fees, SecureGive ensures your church starts with the lowest possible rates—without sacrificing speed or support.
Not at all. Once you choose the plan that fits your needs, our onboarding team walks with you every step of the way. From merchant account setup and donor history imports to staff training, we handle the details so your team can launch quickly and confidently.
Have more questions?
Our team is always here to help! Give us a call or schedule a meeting and we’ll answer all yrou questions and give you a tour of the SecureGive system.
Schedule a Meeting
Talk to our team over video or phone at a time that works for you.